ELAU PMC-2/11/05/000/00/00/01/00/00控制器
产品和服务选项
如果您遇到安装问题或不满意
伍德沃德产品的性能，提供以下选项：
•参考手册中的故障排除指南。
•联系系统的制造商或包装商。
联系服务于您所在地区的伍德沃德全方位服务经销商。
•联系伍德沃德技术援助（参见“如何联系伍德沃”本章稍后部分）并讨论您的问题。在许多情况下，您的问题
可以通过电话解决。如果不是，您可以选择哪种行动方案
根据本章中列出的可用服务进行
OEM和分装商支持：许多伍德沃德控制和控制设备是安装到设备系统中并由原始设备编程
制造商（OEM）或其工厂的设备包装商。在某些情况下
编程由OEM或包装商提供密码保护，它们是最好的产品服务和支持的来源。伍德沃德产品的保修服务与设备系统一起装运时，也应通过OEM或包装工。有关详细信息，请查看您的设备系统文档。
伍德沃德业务合作伙伴支持：伍德沃d与独立业务合作伙伴的全球网络，其使命是为
伍德沃德控件的用户，如下所述：
•全方位服务经销商对销售、服务和服务负有主要责任，
系统集成解决方案、技术支持和售后服务
在特定地理区域内销售标准伍德沃德产品以及细分市场。
•授权独立服务设施（AISF）提供授权
服务包括伍德沃德的维修、修理零件和保修服务利益服务（而非新单元销售）是AISF的主要任务。
•公认的发动机改装商（RER）是一家独立公司，其：是否对往复式燃气发动机和双燃料进行改造和升级转换，并可提供全系列的伍德沃德系统和用于改装和大修、排放符合性升级的部件，长期服务合同、紧急维修等。
•公认的涡轮机改装商（RTR）是一家独立公司，其：是否在全球范围内进行蒸汽和燃气轮机控制改造和升级，以及可以提供全系列的伍德沃德系统和组件改装和大修、长期服务合同、紧急维修等。
Product Service Options If you are experiencing problems with the installation, or unsatisfactory performance of a Woodward product, the following options are available: • Consult the troubleshooting guide in the manual. • Contact the manufacturer or packager of your system. • Contact the Woodward Full Service Distributor serving your area. • Contact Woodward technical assistance (see “How to Contact Woodward” later in this chapter) and discuss your problem. In many cases, your problem can be resolved over the phone. If not, you can select which course of action to pursue based on the available services listed in this chapter. OEM and Packager Support: Many Woodward controls and control devices are installed into the equipment system and programmed by an Original Equipment Manufacturer (OEM) or Equipment Packager at their factory. In some cases, the programming is password-protected by the OEM or packager, and they are the best source for product service and support. Warranty service for Woodward products shipped with an equipment system should also be handled through the OEM or Packager. Please review your equipment system documentation for details. Woodward Business Partner Support: Woodward works with and supports a global network of independent business partners whose mission is to serve the users of Woodward controls, as described here: • A Full Service Distributor has the primary responsibility for sales, service, system integration solutions, technical desk support, and aftermarket marketing of standard Woodward products within a specific geographic area and market segment. • An Authorized Independent Service Facility (AISF) provides authorized service that includes repairs, repair parts, and warranty service on Woodward's behalf. Service (not new unit sales) is an AISF's primary mission. • A Recognized Engine Retrofitter (RER) is an independent company that does retrofits and upgrades on reciprocating gas engines and dual-fuel conversions, and can provide the full line of Woodward systems and components for the retrofits and overhauls, emission compliance upgrades, long term service contracts, emergency repairs, etc. • A Recognized Turbine Retrofitter (RTR) is an independent company that does both steam and gas turbine control retrofits and upgrades globally, and can provide the full line of Woodward systems and components for the retrofits and overhauls, long term service contracts, emergency repairs, etc.
